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How to convert audiofile to correct format

The correct format is:

Resolution: 16 bit

Sampling rate: 44100 hz

Channels: Stereo

Use a free online converter tool like Online-Convert.com

Adjust settings like the screenshot below:

If you still have problems, please contact us via the form below.



This is how you do it in iTunes:

  • Open the iTunes application on your PC or Mac.
  • Select a song in your iTunes Music Library and click on it.
  • Go to Preferences (On a Mac, this is under the iTunes drop down menu. On a PC, iTunes Version 11, this is under the square icon on the top left of your iTunes window).
  • Once you’ve clicked Preferences ,make sure you are on the General tab. Go down to where it says Import Settings.
  • Change Import Using to WAV Encoder . Then click to change Setting to Custom and a new window will open.
  • In the Custom window, change the Sample Rate to 44.1 kHz and Sample Size to 16 bit . Make sureChannels says Stereo and Stereo Mode says Normal.
  • With your song title(s) still highlighted right click and select Create WAV version. Your song(s) will immediately begin converting.  If you have a newer version of iTunes you may need to go to File , click Convert and “Create WAV Version”.
  • Once the song has finished converting, you will see that the highlighted song(s) is the old version. We recommend you drag the newly converted file(s) (not highlighted) to a folder on your desktop directly from the iTunes library so you will be able to find it later.

Note that you can use this also to rip CD:s with the settings configured, iTunes automatically detects when you insert a CD and shows the import dialog.